Terms and Conditions for Vnext360 Telemedicine Mobile App

By accessing or using the V. Next Solutions Telemedicine Mobile App ("App"), you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use the App.

1. Eligibility:

   The App is intended for patients, healthcare professionals, and authorized users who are legally permitted to access telemedicine services. Users must provide accurate and complete information during registration and use of the App.

2. Use of the App:

   You agree to use the App solely for legitimate healthcare-related purposes, including:

   • Scheduling and managing medical appointments.
   • Participating in telemedicine consultations.
   • Accessing medical records, prescriptions, and healthcare information.
   • Communicating with healthcare providers and support staff.
   • Managing personal health information and treatment history.

3. User Responsibilities:

   You must:

   • Maintain the confidentiality of your login credentials.
   • Provide accurate, current, and complete information.
   • Use the App in compliance with applicable laws and regulations.
   • Notify us immediately of any unauthorized access to your account.

4. Telemedicine Services:

   Vnext360 facilitates remote consultations between patients and healthcare providers. Telemedicine services may not be suitable for emergency medical situations. In case of a medical emergency, users should contact local emergency services or visit the nearest healthcare facility immediately.

5. Restrictions:

   You may not:

   • Reverse engineer, modify, or tamper with the App.
   • Use the App for unlawful, fraudulent, or unauthorized purposes.
   • Share your account credentials with any other person.
   • Upload malicious software, harmful content, or inaccurate medical information.

6. Medical Disclaimer:

   The App serves as a platform for healthcare delivery and communication. Information provided through the App is not intended to replace professional medical advice, diagnosis, or treatment. Users should always seek the advice of qualified healthcare professionals regarding medical conditions and treatment decisions.

7. Termination:

   Access to the App may be suspended or terminated if:

   • You violate these Terms and Conditions.
   • You provide false or misleading information.
   • Your account is involved in unauthorized or suspicious activities.
   • The service is discontinued or access is restricted by applicable regulations.

8. Limitation of Liability:

   To the maximum extent permitted by law, Vnext360 shall not be liable for:

   • Interruptions, delays, or unavailability of telemedicine services.
   • Data loss caused by technical failures beyond our reasonable control.
   • Unauthorized access resulting from user negligence.
   • Indirect, incidental, or consequential damages arising from the use of the App.

9. Privacy and Data Protection:

   Your use of the App is also governed by our Privacy Policy. By using the App, you consent to the collection, processing, and storage of your information as described in the Privacy Policy.

10. Modifications:

    We reserve the right to modify these Terms and Conditions at any time. Updated versions will be posted within the App or on our website. Continued use of the App following any changes constitutes acceptance of the revised Terms.

11. Contact Us:

    If you have any questions, concerns, or support requests regarding these Terms and Conditions, please contact us at: info@vnextsolutions.com.np